Shipping and Returns
We aim to dispatch all orders within 2 to 5 working days.
If you have any queries about shipping please contact us.
We don't ship glazed originals or prints.
- Cardboard Tubes: All 'print only' orders will be dispatched in a sturdy cardboard tube at a price of £8.00.
- Flat Pack: Small mounted prints are sent flat packed by Royal Mail at a price of £10.00.
- Carrier: The larger limited edition mounted prints are also shipped flat packed, using Royal Mail Tracked 48 service for £18.00
- Originals: Free shipping on original artwork - but we can't ship with glass. You will need to get the painting glazed locally upon receipt of the painting, at your own cost.
If an order involves a number of prints from different formats (e.g. one large mounted print and one unmounted print) they will be packed together inside a package suitable for the largest of the two items and the higher postage cost will be charged.
We don't ship glazed or mounted prints, or books to overseas destinations. All 'print only' orders will be dispatched in a sturdy cardboard tube at a price of £10.00.
Returns and refunds
We tend not to offer returns due to the nature of the product. In particular with unmounted prints, for example, we have found that by the time a product has been returned to us, it might have been handled quite a bit, making it difficult for us to resell it.
In the exceptional case where an item arrives damaged, or if you receive the wrong item, please contact us immediately so we can evaluate the issue and make it right.
Any other questions on returns or refunds, please contact us and we'll see what we can do to help. Items sent back to us without contacting us first will not be accepted.